Most frequent questions our team would address during Usability Testing:

• Is the Application/Software easy to use for the end users?
• Can the end users carry out the most common tasks without considerable help?
• What is the rate of ‘Ease of Learning’ and ‘Speed of task completion’?
• Will the end user be satisfied more than 85% by using this application?
• Is the application in line with current Industry Standards?

Our team has vast experience testing application from various kind of domain includes Advertising & Media [Email marketing, Email Performance test], E-Learning, E-Commerce, Finance & Insurance, Legal, Health Care, Hospitality & Travel, Manufacturing & Engineering, Real Estate, Retail & Distribution, Technology and Services, Transport etc.we would act as proactive end users to the application/website and make sure that the application/website appeals most number of users.

Usability evaluation/analysis includes following:

• Observing the user experience and reporting usability issues
• Identifying user interaction points and easy access points to help developer team to understand the user expectations
• Using past experience and strong domain knowledge to reduce the non relevant functionalities and contents
• Increasing user confidence ratio based on the user satisfaction evaluation

Our team has also executed usability testing for  PDA Applications, Plug-ins, SMS sending applications etc.